Frequently Asked Questions

Are FITTED products made to order?

Yes. All FITTED pieces are tailor-made and made to order.

How long does it take to dispatch my order?

Orders are generally dispatched within 7–10 business days of order confirmation.

How long does delivery take?

Once dispatched, orders are generally delivered within 3–7 business days, depending on the delivery location.

Can I cancel my order?

No. Since all FITTED pieces are tailor-made and made to order, cancellations are not accepted once an order is confirmed.

Can I return my order?

No. FITTED does not accept returns or refunds once an order is confirmed.

When can I request an exchange?

Exchanges are accepted only if you receive a damaged or incorrect product.

Is an unboxing video required for an exchange?

Yes. An uncut and continuous unboxing video is mandatory for any damaged or incorrect-product claim. The video should show the sealed package before opening and the product immediately after opening.

How long do I have to report a damaged or incorrect product?

Any damage or incorrect-product claim must be reported within 48 hours of delivery.

How can I contact FITTED?

For any questions regarding sizing, styling, orders or delivery assistance, you can contact us through:

WhatsApp / Call: +91 78382 66488
Instagram: @fitted.woman

Can product colours look slightly different?

Yes. Product colours may vary slightly due to photography and individual screen settings.

What happens if there is a delay in delivery?

Delivery timelines are estimates and may vary due to courier delays, weather, holidays or circumstances beyond our control.